Discover our Maintenance Dashboard in DIP
Hitachi
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Check out our new Maintenance Dashboard!

We've just updated DIP


We’re excited to introduce the new Maintenance dashboards in the Dealer Intelligence Platform (DIP). They give the service and after‑sales teams a faster way to plan work, check for maintenance machines close-by, and close Service Bulletins on time.

 

What’s inside?

  • Upcoming maintenance in the next 6 weeks
  • Filter by maintenance plan range, machine location, customer, and more
  • Machine deep dives with Service Bulletins, planned/overdue maintenance items, and recent alarms
  • Maintenance map to optimize routes
  • Service Bulletin overview

 

Get started in 3 steps:

  1. Open DIP and go to: Service Sales → Maintenance
  2. Apply filters for your dealership, date range, and models
  3. Select a machine that you would like to know more about in the "Customer maintenance table."
  4. Click on "Go to machine details" to check more information about the machine
  5. Click "Back" on the top right corner to go back to the main page.

 

Explore the Maintenance Dashboard in DIP

If you still don't have access to DIP, please send me an email, and I'll provide you access and schedule a walk-through.

Arthur Geremia

With kind regards,

Arthur Geremia
Senior Product Manager


 

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Hitachi Construction Machinery (Europe) NV

Siciliëweg 5, Amsterdam, NH - 1045 AT, Netherlands

 

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